Welcome to Fashleen. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Fashleen collects, uses, stores, and protects your information when you visit our website or purchase women’s clothing and fashion products from us.

1. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Mobile/phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Account/login information
  • Information you provide when contacting customer support
  • Website usage, browser, device, and IP address information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and update you about your purchases
  • Process payments and refunds
  • Provide customer support
  • Manage your Fashleen account
  • Improve our website, products, and shopping experience
  • Send order-related notifications
  • Send promotional offers and updates where permitted
  • Prevent fraud, misuse, and unauthorized activity
  • Comply with applicable laws and legal requirements

3. Payment Information

Payments may be processed through secure third-party payment providers. Fashleen does not normally store your complete debit card, credit card, UPI, or banking credentials on its own servers.

Payment providers may process your information according to their own privacy policies and security practices.

4. Cookies

Fashleen may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Improve website performance
  • Understand website traffic
  • Provide relevant marketing and promotional experiences

You can manage or disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Payment gateways
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Customer support services
  • Marketing and analytics service providers

These parties may receive only the information necessary to perform their services.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights and safety of Fashleen, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Fashleen is not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Marketing Communications

If you have provided your contact details and permitted promotional communication, we may send you information about:

  • New collections
  • Offers and discounts
  • Fashion updates
  • Special promotions
  • Fashleen announcements

You can unsubscribe from promotional emails or contact us to stop receiving marketing communications. Transactional messages related to your orders may still be sent when necessary.

9. Children’s Privacy

Fashleen’s website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent for certain uses of your information
  • Opt out of promotional communications

To make a privacy-related request, please contact us using the details provided below.

12. Changes to This Privacy Policy

Fashleen may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be published on this page with the revised Last Updated date.